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Le Shoppe Contact Information

 

Reston Town Center

11934 Democracy Drive
Resto, VA  20190
703 435-5555

 

Hours of Operation

Monday-Friday:  8:30am - 8pm
Saturday:  8:00am - 7:00pm
Sunday:  10:00am - 6:00pm

 
Feedback Form

Your feedback is important to us.  Please take a moment to answer the questions below.

When You Called to Make an Appointment...

Was your telephone call answered promptly?

 Yes , No

Was the FD staff friendly & courteous?

 Yes , No

When You Arrived to the Salon...

Did you receive a warm and welcoming greeting?

 Yes , No

Was the general appeal of front the desk staff:

Were you escorted to the Service area?

 Yes , No

When You Met Your Service Provider...

Was their work area neat and clean?

Was their hair and personal appearance?

During Your Consultation...

Did they explain the process they were going to perform?

 Yes , No

Did they listen attentively?

 Yes , No

During the Time of Your Service Were You Offered...

A stress relieving treatment?

 Yes , No

Hand massage?

 Yes , No
Scalp massage? Yes , No
Information on products being used? Yes , No
Suggestions on products to use? Yes , No
Ideas how to maintain their service at home? Yes , No
Were you thanked & offered to pre-book your next appointment? Yes , No
Were you escorted to the front desk? Yes , No

When You Arrived to the Front Desk to Check Out...

Was the front desk staff friendly & courteous?

 Yes , No

How effective was your check out?
Were you thanked & offered to pre-book your next appointment? Yes , No
Based on your overall experience would you recommend our salon/spa to others? Yes , No
Your Comments are Appreciated

We want to thank you for taking the time to fill this form out. As a token of appreciation we will add your name to a raffle drawing for a gift.

Name

eMail
Phone
Best Time to Contact

Which location was your service at?

Who was your service provider?

Date of Your Visit

  

Please enter the text you see in the box.

 

We want to thank you for taking the time to fill this form out.  As a token of appreciation we will add your name to a raffle drawing for a gift.
 
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